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MocaOne

The automation platform for online sellers in Vietnam

MocaOne brings multichannel live chat, automatic posting and workflows into one place, so you repeat less work and miss fewer customers.

MocaOne is in development and not open for trials yet. Sign up and we will tell you when the first version is ready.

Illustration: customer messages, orders and post schedules flow through one automated workflow into replies and published posts.Customer messagesNew ordersPost scheduleReply to customerPublish postWorkflow

Six modules, one platform

All of them are still in development. The list below is what we are building, not a product you can use today.

  • Coming soon

    Multichannel Live Chat

    One shared inbox for customer messages from every sales channel.

    • Bring messages into one place instead of switching between apps
    • Assign who replies and review conversation history
    • Reply faster with saved answer templates
  • Coming soon

    Auto Post

    Write once, publish to several places on a schedule.

    • Connect Haravan, WordPress and Sapo
    • Schedule product and article posts
    • See which posts went out and which failed
  • Coming soon

    Workflow Automation

    Chain repetitive tasks into a flow that runs on its own.

    • Build flows from an event (new order, new message) to an action
    • Every run keeps a log you can check later
    • Start from templates for common selling tasks
  • Coming soon

    AI Livestream

    An AI assistant that supports your live selling sessions.

    • Suggest scripts and answers for each product
    • Help draft replies to comments during a session
    • You stay the reviewer of every piece of content
  • Coming soon

    Admin and HR

    Your sales team's internal work, kept in one place.

    • Manage staff records and access permissions
    • Track attendance and leave
    • Assign tasks and see the whole team's progress
  • Coming soon

    Billing and AI Credit

    Pay in advance, and only what you use is deducted.

    • Top up credit in advance to use AI features
    • See exactly how much credit each use costs
    • Balance and usage history are always verifiable

How it works

Three steps from connecting to seeing results.

  1. Step 1: Connect your channels

    Link your sales channels and website to MocaOne. Messages, orders and posts arrive in one place.

  2. Step 2: Design automated flows

    Choose what should run on its own: answer common questions, publish on a schedule, alert you to new orders.

  3. Step 3: Track the results

    See which flows ran, whether they succeeded or failed, and adjust when needed.

Want to know when MocaOne opens for trials?

Send us a short email. We only use your address to tell you when a trial is available.

Get early updates